Privacy Policy

Hey, Let's Talk Privacy

Look, we're architects, not data miners. When you reach out to us about a project or just browse what we've been up to, we take your privacy seriously. This page breaks down how we handle your info - nothing fancy, just straight talk about what we collect and why.

What We Actually Collect

When you contact us or fill out a form, we'll grab the basics - your name, email, phone number, and whatever details you share about your project. We're not tracking your every move or selling your data to random companies. That's just not our style.

If you're visiting our site, yeah, we might collect some technical stuff through cookies - IP address, browser type, pages you check out. It helps us understand what people are interested in and keeps the site running smooth.

Why We Need Your Info

• To respond to your inquiries and get the conversation started about your project
• To send you proposals, contracts, and project updates
• To maintain our client relationships and provide ongoing support
• To improve our website and services based on actual usage
• To comply with legal obligations (because unfortunately, that's part of running a business)

Who Sees Your Data

Your information stays with our team. We don't sell it, rent it, or hand it over to third parties for marketing. Period.

That said, we do work with some trusted service providers - email hosting, cloud storage, project management tools. They only get access to what's necessary for them to do their job, and they're contractually bound to keep it confidential.

Cookies & Tracking

We use cookies to remember your preferences and analyze site traffic. Nothing creepy, just standard web stuff. Most browsers let you control cookies through their settings if you'd rather opt out.

We might use Google Analytics or similar tools to see how folks interact with our site. It's anonymous data that helps us figure out if people actually care about our sustainability page or if we should rethink our approach.

Your Rights (Yeah, You've Got 'Em)

Under Canadian privacy laws, including PIPEDA, you've got rights when it comes to your personal information:

• Access: You can ask what info we've got on you
• Correction: If something's wrong, we'll fix it
• Deletion: Want us to delete your data? Just ask (though we might need to keep some stuff for legal reasons)
• Withdraw Consent: Changed your mind about us contacting you? No hard feelings

Keeping Your Info Safe

We take reasonable precautions to protect your data - encrypted connections, secure servers, limited access within our team. But let's be real, nothing online is 100% bulletproof. We do our best, but the internet being the internet, we can't guarantee absolute security.

How Long We Keep Stuff

We'll hang onto your information for as long as we're working together, plus whatever time is required by law. Client project files typically stay in our archives for seven years (standard practice in architecture). After that, unless there's a good reason to keep it, we'll delete or anonymize your data.

Links to Other Sites

Our website might link to other sites - suppliers, partners, inspiration boards. Once you click away from our site, this privacy policy doesn't apply anymore. We can't control what those other sites do, so check their privacy policies if you're concerned.

Changes to This Policy

We might update this privacy policy from time to time - new laws, new practices, whatever. When we do, we'll post the updated version here with a new date at the top. Major changes? We'll probably send an email to let you know.

Questions? Just Ask

If you've got questions about this privacy policy or how we handle your information, don't hesitate to reach out. We're here to help, not hide behind legal jargon.